Industries

In the financial services industry, where regulatory compliance, security, and competition are paramount, data analytics plays a crucial role. Proteus supports this sector by seamlessly integrating with Unified Communications & Collaboration (UC&C) systems. This empowers banks and traders to manage telecom operations effectively, addressing cost, security, and compliance concerns. Additionally, Proteus provides valuable insights into employee engagement and well-being, particularly in remote or dispersed work setups. Leveraging Proteus for telecom data analysis in banking and finance enhances customer experience, optimizes risk management, improves operational efficiency, and ensures compliance with regulations.

Enghouse Insights solutions facilitate streamlined survey administration, minimising the learning curve for interviewers and reducing the time required for each call. To keep data quality and accuracy at the highest level, our software provides robust quality control features and allows for customisation to fit the unique needs of your research projects. Integration capabilities with other systems, comprehensive analytics, and scalability to accommodate various research demands are also key differentiators of our system. Finally, the ability to switch between various interviewing modes, from CATI (Computer-Assisted Telephone Interviewing) via online to IVR (Interactive Voice Response), while keeping data in a single file, is a huge benefit, bringing multiple benefit gains to your organisation.

Proteus offers unmatched insights and benefits for educational institutions. By combining analytics from telecom providers and collaboration platforms like Microsoft Teams or Zoom, our software optimizes spending, boosts student engagement, enhances IT support, ensures compliance, and informs strategic decisions. It improves the learning and working experience for students, faculty, and staff, fostering innovation and efficiency in education.

Effective communication is vital for timely patient care and operational efficiency in healthcare. Proteus offers insights into staff communication patterns, streamlining workflows, optimizing resource allocation, and boosting productivity. Through analyzing data on communication frequency and collaboration dynamics, Proteus enables data-driven decisions, proactive issue resolution, and improved patient outcomes.

Our software allows you to create polls and survey really fast and ensures real-time data delivery, which is crucial for swift response to dynamic political landscapes. We offer you advanced survey customisation options to cater to the specific needs of political polling, including complex question branching and multilingual capabilities. Additionally, the ability to conduct surveys via multiple channels, including agent and non-agent telephone, online ensures a broad reach to diverse audience providing sharp and accurate insights. With our advanced survey solutions, multi-channel data collection, real-time polling insights, data security, and expert support, you can gather accurate and actionable data to make informed decisions and drive your campaign's success.

Real-time data collection and reporting capabilities are essential for keeping up with ever-evolving market trends and consumer preferences. Our software provides you with actionable insights for decision-makers. We can integrate with your point-of-sale systems, e-commerce platforms, and customer relationship management (CRM) systems to help you gather comprehensive data and improve customer experiences. Customisation features that enable tailored surveys and market segmentation are valuable for understanding specific customer demographics. The scalability of our solution will make it easy to adapt to the varying needs of your retail businesses. Whether you are a small boutique or large chain this is essential for long-term success.