Integrating On-Prem PBX with Microsoft Teams for Enhanced Visibility and Efficiency
As businesses adopt Microsoft Teams while relying on legacy systems such as on-premises PBX, telecom managers face the challenge of maintaining smooth communication across platforms. Proteus simplifies this complexity by delivering actionable insights into costs, performance, and system health, empowering managers to manage these systems seamlessly and drive operational efficiency.
Centralizing Data for Comprehensive Visibility into Costs and Performance
Managing telecom costs and performance across legacy PBX and Microsoft Teams requires consolidated insights. While Teams offers basic usage metrics, it lacks the depth needed to track call charges by region or assess the impact of different license types.
Proteus aggregates data from both legacy PBX systems and Microsoft Teams into a unified view. This enables managers to track call volumes, uptime, and spending patterns across these platforms. With advanced cost management tools, Proteus helps uncover inefficiencies before they escalate, such as underutilized licenses or redundant services. Managers can optimize budgets and ensure smooth operations with data-driven decisions backed by actionable insights across their entire telecom infrastructure.
Simplifying the Transition to Teams Phone with Proteus
Migrating from traditional PBX to Microsoft Teams Phone can be disruptive without proper planning and visibility. Tracking how employees engage with Teams and addressing usage gaps early is critical to encourage smooth adoption.
Proteus provides detailed analytics on user adoption, helping managers identify areas where additional training or support is needed. With insights into who uses Teams Phone effectively and where engagement lags, Proteus ensures a gradual migration from on-prem PBX to Teams Phone without interrupting workflows. By maximizing the utilization of communication tools, managers can minimize disruptions and drive consistent platform adoption.
Ensuring System Health and Performance Across Microsoft Teams and PBX
Hybrid work environments demand consistent communication across multiple networks, but Microsoft Teams dashboards offer limited visibility into how legacy PBX systems impact performance. Poor interoperability or capacity issues during peak usage can disrupt service quality.
Proteus offers performance monitoring across Teams and on-prem PBX, providing insights into call quality, dropped calls, latency, and capacity. Telecom managers can proactively identify and resolve issues before they affect service. With these tools, Proteus ensures uninterrupted communication and optimal performance, minimizing downtime and enhancing user experience across both platforms.
Optimizing Telecom Budgets and Reducing Hidden Costs
Communication costs can spiral out of control if unmonitored call usage, redundant services, and unnecessary licenses remain hidden across PBX and Teams. Telecom managers need comprehensive visibility to manage these costs effectively.
Proteus consolidates all telecom expenses related to on-prem PBX and Microsoft Teams into a single location, providing managers with a clear view of their infrastructure. With actionable insights, Proteus helps eliminate redundant lines, identify hidden fees, and optimize license usage. This ensures budgets are used efficiently, avoiding waste and controlling costs.
Request Your Free Demo Today!
Ready to simplify your telecom management and gain complete visibility into your on-prem PBX and Microsoft Teams platforms? Request a demo today and discover how Proteus can optimize your communication systems, reduce costs, and drive seamless operations across your business.
