Streamlining Microsoft Teams Management: A Unified Approach to Performance, Cost Control, and Service Continuity
As hybrid work becomes the norm, managing Microsoft Teams as a primary communication platform presents challenges for telecom managers. Ensuring smooth performance and maintaining cost control are key to managing Teams effectively.
Eliminating Data Fragmentation with Proteus
Proteus tackles the issue of fragmented Teams data by unifying it into a single, easy-to-navigate platform. Telecom managers can access all relevant insights in one place, streamlining performance tracking and cost management. With this unified view, Proteus enables better decision-making, allowing managers to identify inefficiencies and hidden costs and optimize Teams usage for greater operational efficiency.
Simplifying Teams Cost Management
The varied billing structures of Microsoft Teams – ranging from licenses to call minutes—can make cost management complex. Proteus simplifies this by centralizing all expenses in one dashboard. This gives managers a clear understanding of usage patterns and costs, helping them reduce unnecessary spending, allocate budgets more effectively, and ensure that communication remains seamless without hidden expenses.
Maintaining Seamless Service and Performance
Performance issues like call quality, capacity management, and missed calls can disrupt Teams communication in a hybrid work setup. Proteus provides detailed performance monitoring, offering insights into call volumes and trends. This proactive approach ensures service continuity, helping telecom managers resolve potential issues quickly and keep Teams running smoothly, even in high-demand environments.
Adapting to Changing Telecom Responsibilities
As telecom managers transition to overseeing Microsoft Teams, Proteus simplifies the learning curve. Its intuitive interface mirrors familiar workflows, making managing Teams’ performance and key metrics easier without being overwhelmed. This helps managers adapt quickly, focus on enhancing communication quality, and drive user adoption rather than grappling with complex systems.
Enhanced Compliance and Access Control
Proteus keeps call detail records (CDR) for extended periods, supporting compliance needs and creating an accessible call archive for future reference. Additionally, it provides fine-grained access controls, enabling managers to restrict data visibility based on roles, departments, or individuals. This allows for more secure and tailored access to sensitive information, ensuring that each team member sees only what they need.
Request Your Free Demo Today!
Ready to simplify your Microsoft Teams management and gain full visibility into performance and costs? Discover how Proteus streamlines your telecom expense operations. Request a demo today and see how our platform can transform your Teams experience!
