Proteus Archives - Enghouse Insights

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October 22, 2024

Navigating Telecom Complexity: How Proteus Unifies Legacy Systems with Microsoft Teams Data

In today's complex telecom landscape, integrating legacy systems with modern platforms can be challenging. This blog introduces how Proteus streamlines that process by unifying traditional on-premises PBX systems with Microsoft Teams data. It provides comprehensive visibility into call costs, performance, and user adoption, enabling businesses to manage telecom operations efficiently. With Proteus, companies can reduce inefficiencies, optimize budgets, and ensure seamless communication, making it a valuable tool for navigating telecom complexity in a hybrid workplace.

August 15, 2024

Holistic Telecom Management: IP + CLOUD + MOBILE

Managing multiple communication channels—like wire, IP, cloud telephony, and mobile services—can be complex and costly for companies. Telecom managers often face fragmented systems, making it hard to gain a unified view of their telecom infrastructure. This lack of integration leads to inefficiencies, increased costs, and challenges in decision-making. Proteus Software offers a comprehensive solution, providing a rare but crucial holistic view of all telecom services, including mobile. Discover how Proteus can revolutionize telecom management, driving efficiency and cost savings.

July 23, 2024

Mastering Telecom Efficiency for Banking: How Proteus Optimises Standard Systems and Turret Dealerboards

Proteus is a leading telecom analysis solution for banks, offering a unified view of both standard telephony systems and turret dealerboards. By integrating data from trading platforms and IPT systems, Proteus ensures high reliability, low latency, and superior call quality. It provides deep insights, monitors performance, enhances security and compliance, and supports cost management. This comprehensive approach optimizes communication infrastructure across all systems, helping banks achieve efficiency and maintain a competitive edge.

June 13, 2024

Enhancing Customer Satisfaction with Proteus: Your Ultimate Telecom Data Analysis Solution

Telecom data analysis software Proteus enhances customer experience (CX) by leveraging advanced data analysis tools to gain insights into customer behavior, preferences, and pain points. By aggregating and analyzing data from customer interactions, service usage, and network performance, Proteus helps tailor services to meet individual preferences, leading to more personalized and relevant experiences.

May 16, 2024

Proteus: Transforming Telecom Management for IT Budget Triumph

IT departments grapple with unjustified telecom costs, often stemming from unauthorized purchases and inefficient resource use. Proteus offers a solution by providing visibility into usage patterns, detecting anomalies, and centralizing telecom management, enabling IT teams to drive cost savings and enhance operational efficiency.