Enterprise-Grade Phone & Multi-Mode Research:

Gather trusted data, automate research operations, and scale with confidence using CATI, IVR, online, and multi-mode research in a single platform.

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BUILT FOR EVERY SECTOR

Trusted by organizations that cannot afford bad data

Political &
Public Affairs
Market Research
Agencies
Government &
Public Sector
Regulated
Industries
Enterprise
Insights Teams
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PHONE-FIRST DNA

The Platform Built for
Serious Multimode Research

While others treat CATI as a legacy add-on, Survox was built around it and combines IVR with web surveys. When accuracy matters, phone-first matters.

  • Advanced CATI with predictive, progressive & preview dialing
  • High-capacity IVR with real-time monitoring
  • Unified multi-mode blending — online, CATI and IVR — into one data file

  • Enterprise compliance & operational control
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Headset resting next to a laptop Desk phone on a dark table Laptops and a phone on a desk Close-up of a combination padlock
Dialing mode Predictive
Progressive · Preview
IVR at scale Live
Monitored in real time
Answered via Web CATI IVR
One data file
Compliance tools TCPA
E911 · Dynamic caller ID
SURVOX CAPABILITIES

Solutions we support at EnghouseInsights

Trusted by organizations conducting market, public opinion and political research.

CATI: Industrial-Strength Telephone Interviewing

High-volume, high-control, high-accuracy.

  • Predictive, progressive & preview dialing
  • Real-time interviewer monitoring
  • Call outcome automation
  • Advanced sample management
  • Compliance tools (TCPA, E911, dynamic caller ID)
  • Built for high-stakes, compliance-driven research environments

Engineered to scale: from focused research projects to complex, multi-team field operations.

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WHY SURVOX?

More research. Less operational drag.

Survox helps research teams spend less time coordinating the moving parts of a study. Automate routine workflows,
see how fieldwork is progressing, and run web, CATI and IVR studies independently or together.

Automate the sample control Manage sample assignment, callbacks and quotas with less manual coordination, so your team can focus on fieldwork.
See the study as it happens Stay on top of quota progress, interviewer activity and fieldwork, with responses brought into one dataset.
Choose the right way to reach people Run standalone web, CATI or IVR studies, or combine modes when your audience calls for a different approach.
Built to keep going Support tracking and continuous research with repeatable workflows, ongoing development and Enghouse Insights backing.
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Technology + Expertise

= Better Research Outcomes

  • Translate your research plan into questionnaire logic, sample and quota settings, and a practical study setup in Survox.

  • Add suitable interactive elements to online questionnaires when they support the study design and respondent experience.

  • Advanced survey programming

    Get help configuring complex routing, validations and question flows around your research design.

  • Configure CATI, IVR and online components within one study, with consistent quota and data workflows.

  • Set up repeat waves with consistent questionnaires, sample rules and data structures to support comparisons over time.

Professional Services

Research Expertise Included

Our team doesn't just provide software, we partner on the research itself. From study design to final deliverable, Enghouse Insights experts are embedded in your success.

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Ready to Modernize

Phone-First Research

Whether tour run national polling operations or enterprise research programs, Survox gives you the control, automation and reliability you need.

FAQ

Frequently Asked Questions About Survox

Survox is a research platform from Enghouse Insights for online surveys, CATI telephone interviews, IVR and multimode studies. It helps research teams manage data collection and the work behind it, from questionnaires and sample to fieldwork progress and reporting.

Yes. You can use Survox for standalone web studies, with flexible questionnaire logic, sample and quota controls, and reporting. CATI and IVR are available when a project calls for additional ways to reach respondents.

Yes. Survox supports studies that collect responses through interviewers, IVR and web. Teams can coordinate sample and quotas across modes and bring the responses together in one dataset.

Depending on how a study is set up, Survox can help automate sample assignment, dialing and callback workflows, and other routine steps in data collection. Live views of quota and fieldwork progress help teams see where attention is needed.

Researchers can set sample rules and quota targets, then monitor progress as responses come in. For multimode studies, shared controls help teams coordinate fieldwork across web, CATI and IVR.

Survox gives teams a full online survey option alongside CATI and IVR capabilities. It also provides the sample management, quota controls and operational visibility needed for complex studies and ongoing research programs.

Yes. Survox can help teams run recurring studies with repeatable questionnaires, sample and quota workflows, and consistent data collection across waves. Your team defines the research approach; Survox helps manage the work of carrying it out.

Yes. Polling teams can use CATI, IVR, online surveys or a combination of modes, with tools to manage sample, monitor quotas and follow fieldwork as it progresses. Survox can also support recurring public opinion studies.

Enghouse Insights can help teams set up Survox for complex questionnaires, multimode workflows and recurring studies. Professional Services support can be tailored to the configuration and programming help a project needs.